Read Reviews From Happy Travelers
Victor Licatese2024-08-08I am writing in an effort to express my very sincere and significant gratitude for the amazing efforts of Ms. Ashley Mark. More specifically, on the eve of our trip, I received a late night call from my daughter explaining that the first leg of our flight (only eight hours away) to Turks and Caicos had been delayed four hours and we would certainly miss our connection for the final leg. Not knowing what to do, I picked up the phone to call American Airlines. While on hold, I sent a desperate text to Ms. Mark - it was 10;30 p.m. - with no real expectation of her responding. To our outrageously grateful surprise, she not only responded to the text, but was able to find us an alternative flight out while I was still on hold with American Airlines! Dedication and service like this are practically unheard of these days. I wanted to be sure to recognize and thank Ms. Mark for "coming through in the clutch" for us as first-time clients. I strongly believe that our planet would be a much better place if others performed their responsibilities with the consideration and integrity displayed by Ms. Mark. My wife and I look forward to making all of our travel arrangements with her going forward! BRAVA, Ashley!!! Appreciatively, Vic and Laura LicateseTammy Mallon2024-08-01Ashley was great to work with. She was knowledgeable and available for all questions I had. If you are thinking of working with a travel agent, I would highly recommend giving Ashley a call. You won't regret it.john satkowski2024-07-11Ashley mark has always been a great experience with any of my travel needs I want or need for my family vacation 100 percent recommendationLora Incardona2024-05-11Oh my gosh! This trip could not have been better coordinated! My sister flew from NY and I from TX and we met up in Atlanta and flew together to Belize. It was awesome that Ashley was able to let us start our vacation together before arriving at our destination! Also, we knew what we wanted but didn't know details. We just put it all in Ashley's hands. I just can't say enough about how on top of all the details she was! I personally won't be working with any other travel agent. I mean, our whole trip turned out perfect!Kristin Overend2024-04-30Ashley is a great travel agent. We have used her expertise multiple times over the years! We would highly recommend her to help plan your trip!David Sortore2024-03-24Ashley. Was fantastic took care of all our needs. And made sure everything was good through the whole trip. Could not ask for a better travel agent.Catherine Kennedy2024-03-03I have been working with Ashley for several years. She has a lot of experience in various areas of travel planning. She always does an amazing job preparing us for vacations. She has planned trips for our family and large group trips for multiple families traveling together. On my recent trip she helped us reschedule a missed flight and arrange overnight accommodations quickly. When I returned from my trip, she helped with tracking down my lost luggage and completing the necessary paperwork. Ashley takes the stress out of planning a vacation so all you need to do is relax and enjoy!Jennie Russo2024-03-01Ashley has been our “go-to” travel agent for several years now. She is very attentive and gets back to us quickly if we have any questions, concerns, or requests. When traveling, it is comforting to know there is someone paying close attention to the important details. She recently helped friends of ours navigate the craziness of missing a flight connection and having to get on a different flight the next day. She is also helping with their travel insurance claim as she did with my family in the past. We highly recommend Ashley Mark!Jennifer B2024-02-17Ashley Is super fabulous! There wasn’t a detail that was missed. Right down to explaining the best places to eat, what to order and how to navigate to have the best vacation of a lifetime. Highly recommended would be an understatement.
Once again Ashley has worked her magic to make a 4 family vacation incredible. Including helping one of the families navigate the craziness of a missed connection and a rebooking for the next day. She has been our “go to” travel agent for years now, and has always come through for us. This includes helping with any travel insurance claims after the trip was over. We highly recommend Ashley Mark!
March 1, 2024
Ashley Is super fabulous! There wasn’t a detail that was missed. Right down to explaining the best places to eat, special things to order and how to navigate to have the best vacation of a lifetime. Highly recommended would be an understatement. I booked my own flight, but when a deal came up through the airline I was using, she called me and saved me hundreds of dollars on my already booked flight!
February 19, 2024
Ashley is amazing. She has booked all of our family vacations and Caribbean all-inclusive trips since 2009. We have never had any issues and all of her advice has always been spot-on. She takes care of everything, making her a perfect choice for a first-time traveler or for someone who wants to skip the hassle of doing it themselves. She checks in before the trip to make sure everything is all set and your vacation can start the second you step foot in the airport. If a problem does arise (airports—amiright?) she is just a text away and so willing to take care of it. We couldn’t travel without her!
February 10, 2024
Ashley helped me plan and put together my first solo vacation for my birthday to Cancun. She made planning very easy and put together several options for me. I had a wonderful vacation. The only issue I had she was immediately available by text to support me. I will definitely seek her services in the future and recommend her to others.
January 24, 2024
Ashley helped me with all of the planning for our honeymoon to Jamaica. She was a huge help to me and we honestly could not have had the trip we had, without her assistance. I spent hours combing through resorts to try to plan this myself and finally reached out to her and am so grateful that I did so. I will never try to travel outside of the US without her help again! She was very responsive and quickly sent me over options that would meet all of our requests. She recommended services that saved us SO much time with traveling. We said several times during our trip that we could've never done this without her help because there were so many things I never would have thought of if I planned it myself. Ashley coordinated everything for us, from our stay to our flights to our transfers. She was such a blessing to us and made things so easy for us, especially as two homebodies who don't travel very much. We had the greatest time and I truly cannot recommend Ashley enough. Seriously, BOOK HER. Even if you think you're a planner like me, having her plan your travel for you will make your trip a thousand times more relaxing and simple. Thank you again Ashley for all of your help in planning our honeymoon!!
April 12, 2023
Ashley is the best! She definitely puts in the work with whatever you need. she’s always quick to answer any questions and always on top of whatever you need. She definitely makes traveling 1000% easier! I never really thought we needed a travel agent until we used her and we saw all the things she does to make everything easier for us and a smoother trip. There’s also so many things she’s brought to our attention that we didn’t know about. We definitely recommend her!
February 26, 2023
My husband and I recently took a cruise to Alaska. Ashley was the right person to help us book our trip. She was with us every step of the way. Even providing a packing list of items we may need. That was very helpful since we had never traveled to Alaska before. Thanks Ashley. Looking forward to our next adventure.
June 20, 2022
Ashley is wonderful to work with! She is very patient and answered every question I had in a timely matter. She helped me navigate all the policies, procedures, paperwork, etc. I haven’t traveled in many, many years and I am so grateful I used Ashley as a travel agent. I couldn’t imagine trying to do it all by myself especially with all the covid rules! Do not hesitate to use her for your travel needs!!
February 22, 2022
Ashley planned our group vacation to the Excellence Oyster Bay resort and it was magical! She was very helpful with all the documentation that was needed and recommending the the Club Mobay that got us through all lines at the airports. It was definitely worth the extra money. The resort was immaculate and the staff was very friendly. Definitely would like to go back again! Thank you Ashley for all your help and answering all the questions we had along the way and making this trip go smoothly as possible.
February 17, 2022
I wanted to plan a vacation / destination wedding so my friend referred me to Ashley. I’m glad she did. From the very first phone call I felt like Ashley and I had known each other for a long time. She was super nice and extremely helpful. Her knowledge of travel is amazing to me. (I am NOT a traveler) From easing my travel anxiety to being my liaison with the wedding planner and photographer down in the Dominican who speak broken English ~ Ashley had knowledge and answers and made my vacation a breeze. She was extremely patient with me and all my questions, she was always easy to get a hold of and available. I will definitely be calling Ashley to book my next vacation (which she was right, once you go to the Caribbean you’ll be hooked. I said I don’t know about that ~ and now, I can’t wait!)
– Denise
My husband and I booked our honeymoon this past year with Ashley and couldn’t have had a better experience! Planning a wedding can be very stressful so we were extremely thankful to have Ashley’s help throughout the whole process! Our travel consultant was able to list out all available honeymoon destinations fitting our personal requests (adults-only, tropical, all-inclusive, sandy beach, activities to do, great food, safe to travel to, etc.) within our budget. We had to have sat down with our travel consultant at least 3 times before my husband and I decided on where we wanted to travel to. I can be very indecisive but our travel consultant was so patient and understanding. We never felt rushed to make a decision. It made planning our honeymoon fun! My husband and I ended up choosing a Sandals resort in Jamaica and it was by far our favorite vacation! The resort met every expectation we had and we are truly appreciative of our travel consultant for recommending the resort for our honeymoon! We had a great experience from the planning the vacation with Ashley to the finish of reaching our honeymoon destination. We would highly recommend using Ashley Mark as a travel consultant. She is super energetic, helpful, friendly, and patient. Ashley was phenomenal to work with and we can’t thank her enough.
– Shawna D.
The whole honeymoon-booking process was easy and stress-free. Ashley was extremely helpful and was able to answer all our questions and really listened to our needs and desires to help us find the perfect honeymoon. She found us a great deal and we got everything we were looking for out of our trip. We ended up going to Couples Swept Away in Negril, Jamaica and we couldn’t have been happier with the value of our trip. This was the first time we had ever done an all-inclusive trip; and we made full use of the all-inclusive food, drinks, water activities, pools, and athletic facility. I would definitely consider another trip to this resort in the future.
– Tegan J.
My husband and I booked with Ashley for our honeymoon, she was a great agent and did a fabulous job. She went above and beyond to make sure we were well prepared to make the most of our honeymoon. From recommendations to advice and travel tips, she was attentive and helpful. We have already booked many more family trips with Ashley. It is the best way to book!
– Casey A.
Ashley helped us to plan our dream honeymoon! We were able to go to the islands of Oahu and Kauai in Hawaii. Ashley helped make our dream become a reality by listening to us and finding some of the best places for us to visit to get the full Hawaiian experience. Ashley is very knowledgeable about so many places and she makes vacation planning fun and stress free!
– Lindsay S.
Ashley, you have been such a wonderful travel agent for the last six years. Your cheerful positive attitude and your ability to get things done have made it a pleasure to do business with you.
Since 2011, when you first planned a trip for us to Panama followed by Curacao, Turks & Caicos, Hawaii, Australia & New Zealand and Italy, vacations have been made easier. You have always stayed on top of things and given us good advice. We have had wonderful vacations!
We plan to continue to book future vacations with her. We would recommend Ashley to anyone and I’m sure my sister will continue to use her services also.
Thank you for all of your assistance
– Al & Carol H.
We feel so fortunate to have accidentally stumbled on a person as amazing as Ashley! My husband and I stopped in a local travel agency and by chance Ashley was free to meet with us. That was six years ago and Ashley has since helped not only us, but our family members and friends plan many spectacular vacations. I can’t imagine why anyone would do this solo on the internet when someone will do it all for you for free! Upon our initial meeting, we had a vague idea of what we wanted to do. Ashley listened carefully and immediately made a suggestion of an all-inclusive, adults-only resort in Punta Cana. It had been a long time since we had traveled without family and this turned out to be an amazing, romantic vacation! She made all of the arrangements for the resort, flights and transfers and we obtained all pertinent documents from her ahead of time. She spoke with us in depth about potential excursions and things to look out for. She was readily accessible via phone and e-mail. She always makes us feel like we are her only customers. We couldn’t have been happier and that has resulted in Ashley planning multiple trips with and for us. She knows our preferences for rooms, destinations, setting etc. and that clearly guides her suggestions. We have visited several islands and resorts in the Caribbean and have never been disappointed. At times we have had restrictions in our itineraries and she always successfully accommodates those. She even happily looks at our photos when we return!
In addition to Caribbean vacations, she helped in planning a variety of trips. I share these details not to elaborate on our vacations, but to point out that she is quite diverse in her knowledge and expertise. We have been out west for two weeks visiting various national parks with Trafalger, a truly bucket-list trip for me and it could not possibly be surpassed. Our daughter and her finance took the same trip prior to ours and were also ecstatic. They since worked with Ashley planning a 16 day trip to New Zealand for their honeymoon. Again, every detail was prearranged and went perfectly smoothly. She assisted us and another couple with an unbelievable two week land and sea tour of Alaska. I must also mention a week in the Florida Keys, complete with swimming (not wading) with dolphins! It’s so wonderful to have every detail taken care of for you ahead of time and IF some problem should occur, you have someone to attend to it on your behalf.
I know this is getting long-winded, but I could not close without saying that it was Ashley who made it possible for us to do something we had dreamed of for years but were certain would never become a reality. We said it jokingly in passing when planning a trip to St. Lucia and in fact Ashley was able to make a viable suggestion to accommodate this dream. I literally cried when we arrived at this destination. We will be forever grateful, not only for that, but for all of her hard work to make sure every aspect of our travel and treasured vacations are perfect!
– LeeAnn & Guy M.
All in all, this was an amazing vacation. We would highly recommend Ashley, as she was so responsive and helpful for planning our dream vacation. In addition, we would highly recommend Monogram. They were so organized and truly made for a stress-free vacation.“
Thank you again for everything!
– Param & Carissa
Can’t wait to book our next vacation…. Thanks for all your help Ashley!
– Mark